Knowledge Base

An automatic reply (autoresponder) allows an email to be sent automatically whenever someone sends a message to a specific email account. It is ideal for vacation periods, receipt confirmations, or out-of-office responses.

1. Log in to your cPanel account 

(e.g.: yourdomain.com/cpanel or cpanel.yourdomain.com)

cPanel overview

2. Click on Autoresponders

3. Click on Add Autoresponder

4. Complete the following fields:

• Interval: To enable immediate delivery, set this value to 0.
• Email: Select the desired email account.
• From: Sender name (e.g., Support).
• Subject: Subject of the automatic reply.
• Body: Enter the content of the automatic response.

5. Click Create.

The automatic reply is activated immediately.

Helpful Tip

If you are using the automatic reply for vacation purposes:

• Clearly specify your return date;
• Provide an alternative contact, if possible;